A new breed of value-based primary care comes to St. Louis, Missouri. Rezilient Health is a hybrid primary care solution providing same-day appointments at their “CloudClinics” and 24/7 virtual care with the same doctor.
Rezilient Health has blended modern technology with membership-based old-school primary care to provide a first-class healthcare experience.
HOW IT WORKS
Rezilient membership gives patients access to same-day appointments at any CloudClinic and 24/7 virtual care. The Rezilient app guides patients through choosing the most appropriate appointment for their care needs. When a patient arrives at a CloudClinic, they aren’t met with a waiting room but instead, by a nurse who facilitates the high-touch aspects of the appointment, like taking vitals and labs. Rezilient’s care delivery model gives members more time with their doctor–the average appointment time is 30 minutes.
The doctor appears on a large monitor, while the nurse acts as the doctor’s hands. Doctors can remotely listen to a patient’s heart or examine their eardrums with integrated digital medical devices. Everyone—patient, nurse, and doctor—is seeing the same thing, in real-time. After the appointment, patients can schedule a telehealth follow-up with the same doctor right in the app. The service is accepted by all major insurance plans offered by Aetna, Blue Cross Blue Shield, Cigna, Humana, and UnitedHealthcare.
NO WAITING ROOMS
CloudClinics are Rezlient Health’s answer to the slog of waiting rooms, rush appointments, and 4–6-week availability backlogs. CloudClinics are staffed by nurse practitioners who will take a patient’s vitals and labs then launch your appointment with your doctor. Your doctor will appear on high-definition screens where they can monitor your vitals in real-time and provide seamless care regardless of location.
At Rezilient’s CloudClinics, there are never any waiting rooms, and you can visit your same doctor at any Rezilient location of your choosing. You spend more time with your physician, ensuring that all your concerns are addressed.
HOW IS REZILIENT DIFFERENT THAN NORMAL PRIMARY CARE?
Rezilient’s purpose is to help their members improve their health by reducing the wait time to see a doctor and delivering a premium healthcare experience that’s timely, convenient, seamless, and tech-forward. Rezilient is an agile, distributed healthcare system with the goal of meeting their patients where they are in life on-demand.
ST. LOUIS LAUNCH
Rezilient is launching its first CloudClinics in the St. Louis region in the fall of 2021 offering primary care, urgent care, and mental healthcare. National roll-out is slated for 2022 in partnership with major employers.
